You focus on your business, we'll handle the distractions of IT
Whether your staff is overwhelmed with work or you need to bring in a specific expertise, we are your first and last call. We can deploy our experts to your location with incredibly short ramp up times and incredible success.
Whether we deliver onsite or offsite, with our tools or our clients’ tools, we are accountable for the success and growth of the functions that we own through established service levels, trending analysis, and effective communication. Immaculate Team has worked with clients for years to fulfill their outsourcing requirements by taking partial or full ownership of IT functions and delivering the high quality people, tools, and processes tailored to help them attain their goals.
Immaculate IT Solutions LOVES IT! It’s our passion. We love seeing our solutions improve your business and we can’t wait to hear from you! Call us or fill out the form so we can get started.
END USER SERVICES
Immaculate IT Solution's End-User Services ensures that your employees and clients have the IT support they need - when they need it. We have the proven people, processes and technology that result in quick resolutions and high customer satisfaction.
We provide Tiered approach for technical and operational support through our Service Desk and a full range of in- and out-bound call center services
Some of the leading companies in the US outsource the maintenance and support of Business Intelligence and Data Management servers and systems to Immaculate IT Solutions. As the backbone of IT, it is critical that these systems run smoothly and efficiently.We offer incident and event monitoring of all systems within a company’s IT department through Immaculate IT Solutions’ Command Center service. By utilizing our tools or yours, let our vast experience with a broad range of monitoring and incident management tools help you. We take predetermined, diagnostic, or remedial action in accordance with Service Level Agreements, perform detailed tracking of service interruptions, and participate in Root Cause Analyses in support of a Problem Management program.
IT INFRASTRUCTURE & DATA CENTERS
Immaculate IT Solutions performs customizable management and monitoring solutions for a company’s servers, networks and related systems in a diverse range of environments - from small, local businesses to enterprise organizations.
Through Immaculate IT Solutions’ Data Center service we provide a comprehensive range of on-site and offsite data center outsourcing operations support, maintenance and management solutions - 24x7x365. We have expertise in managing mission critical systems and solutions across all platforms including console operations, systems monitoring, job processing and batch scheduling, management and administration, and tape and print operations.
Immaculate India Ltd,., located in Hyderabad, India, provides an off-shore option for project-based consulting and outsourcing services including 24x7 Production Support. Every client engagement is supported by a dedicated team, customized infrastructure and security specifications and flexible pricing models. We employed over 20+ employees in Immaculate India to utilize best-in-class methods to plan, manage and implement your IT needs.